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Administrative Support Assistant

1 month ago

Southampton, Southampton, United Kingdom Spire Healthcare Ltd Full time
Job Title: Bank Medical SecretaryAbout the Role

We are seeking a skilled Bank Medical Secretary to join our dynamic team at Spire Healthcare Ltd. The successful candidate will provide efficient administration secretarial support to the Medical Secretaries, assisting in the smooth running of the office.

Key Responsibilities
  1. Answer telephone queries, allay fears, and refer to Consultants as necessary.
  2. Arrange New Patient appointments and register them using an In-house database using Practice Manager and SAP.
  3. Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
  4. Type up clinic letters using digital or audio tape dictation from Consultants' clinic in a timely manner.
  5. Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day.
  6. Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
  7. Typing discharge summaries dictated by Consultants as required.
  8. Produce medical reports where necessary for Medical Insurers to approve treatment.
  9. Maintain patient records securely as per Hospital Policy in line with data protection act.
Requirements
  • Previous experience as a medical or legal secretary is essential.
  • Experience in working in a fast-paced environment.
  • Excellent telephone manner.
  • Team player.
  • Knowledge of medical terminology is highly desired.
Benefits
  • Bank colleagues are paid weekly.
  • We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
  • Free Car Parking.