IT Support Specialist

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Revoco Full time

Job Title: IT Support Specialist

Company: Revoco

Location: Remote (North East of England)

Job Type: Full-time

Salary: £35,000 +

About the Role:

We are seeking an experienced IT Support Specialist to join our team at Revoco. As a key member of our technical team, you will be responsible for providing top-notch support to our internal networking infrastructure.

Key Responsibilities:

  • Manage and maintain our internal networking infrastructure, including routers, switches, VLANs, and subnets.
  • Provide technical support to staff with varying levels of technical expertise.
  • Develop and implement effective problem-solving strategies to resolve technical issues.
  • Collaborate with the team to prioritize and organize workload.
  • Stay up-to-date with the latest networking technologies and best practices.

Requirements:

  • At least 3 years of experience in an IT support role or similar position.
  • Solid understanding of Windows, Linux, and Mac OS.
  • Strong understanding of office networking.
  • Strong problem-solving skills.
  • Good appreciation for system and network security.
  • Able to effectively communicate technical information to non-technical staff.

What We Offer:

Revoco offers a competitive salary, a dynamic work environment, and opportunities for professional growth and development.



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