Italian Customer Service Representative
15 hours ago
Italian Customer Service Advisor
Ventrica is seeking a highly skilled and experienced Italian Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences to our clients.
Key Responsibilities:
- Provide first-class customer service to our clients via phone, email, and social media
- Work proactively to resolve customer queries and issues in a timely and efficient manner
- Act as a brand ambassador for our clients, promoting their products and services
- Develop and maintain strong relationships with our clients and their customers
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
Requirements:
- Fluent Italian language skills (verbal and written)
- C2 level of English language skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience in a customer-facing role, preferably in a call center or customer service environment
Working Hours:
- Full-time position, 40 hours per week
- Core working hours between 09:00-18:00 Monday to Friday (and between 09:00-01:00 Monday to Saturday during peak periods)
Contract Length:
- Fixed-term contract, starting on a specified date until a specified date
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