Customer Service Representative

5 days ago

SouthendonSea, Southend-on-Sea, United Kingdom One Retail Full time

About One Retail

One Retail is a dynamic and fast-paced company that prides itself on delivering exceptional customer experiences. As a leading provider of food and hospitality services, we are committed to fostering a culture that values teamwork, innovation, and customer satisfaction.

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for delivering outstanding customer service, preparing high-quality food, and maintaining a clean and safe environment.

Key Responsibilities

  • Food Preparation

Prepare and present high-quality food that meets our customers' expectations.

Customer Service

Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.

Teamwork

Work collaboratively with our hospitality team to ensure seamless service delivery and maintain a positive and respectful work environment.

Food Safety and Hygiene

Comply with all food safety and hygiene regulations, maintaining a clean and safe environment for our customers and colleagues.

Adaptability

Be flexible and adaptable, responding to changing circumstances and priorities in a fast-paced environment.

Requirements

  • Excellent Communication Skills

Excellent verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and management.

Team Player

Able to work collaboratively as part of a team, supporting colleagues and contributing to a positive and respectful work environment.

Food Safety and Hygiene

Compliance with all food safety and hygiene regulations, with a strong understanding of food handling and preparation procedures.

Adaptability

Ability to adapt to changing circumstances and priorities in a fast-paced environment.

What We Offer

As a Customer Service Representative with One Retail, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for career advancement and professional growth.

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