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Customer Service Sales Representative

3 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Ventrica Full time

Customer Service Sales Representative - Part Time

We are seeking individuals with a strong background in sales and customer support.

Our commission framework rewards performance, offering £3 for each site visit scheduled at Level 5 Quality Control and £4 for Level 4 Quality Control. This commission is unlimited, included in your monthly remuneration, and subject to standard deductions.

Ventrica is expanding, presenting numerous opportunities for diverse tasks and professional growth within the position.

Key Responsibilities:

  • Maintain a positive and proactive attitude
  • Serve as the primary contact for customer inquiries
  • Act as a brand representative for your assigned client
  • Deliver exceptional customer service
  • Ensure customer-centric communication in every interaction

Required Qualifications:

  • Proven experience in sales
  • Strong foundation in customer service
  • A genuine passion for providing excellent customer service with an empathetic approach
  • Excellent social service skills, adaptable to various customer needs
  • Proficient written and verbal communication abilities
  • Ability to collaborate effectively within a team
  • Competent IT skills
  • Flexibility, professionalism, ambition, and eagerness to learn
  • High attention to detail and exceptional organizational skills

Work Schedule:

  • Part-time - 20 hours per week
  • Shifts include Tuesday and Wednesday from 09:00-13:00, Saturday from 09:00-15:00, and Sunday from 10:00-16:00

About Ventrica:

Ventrica is an innovative and rapidly growing customer management firm that specializes in providing outsourced customer service for a variety of leading brands. Our achievements include recognition at the European Contact Centre & Customer Service Awards and the UK National Contact Centre Awards, highlighting our commitment to excellence in customer service.