Store Performance Specialist
7 days ago
At River Island, we're passionate about providing our customers with exceptional shopping experiences. As a Store Performance Specialist, you'll play a vital role in driving store performance and ensuring that our stores are running smoothly.
Job DescriptionAs a Store Performance Specialist, you'll be responsible for supporting the Store Leader in delivering on key performance indicators (KPIs). This includes sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs. You'll also support the development of the store team to deliver a high-performing, motivated, and engaged team who feel valued and recognized for their contribution.
You'll work closely with the Store Leader to ensure that all team members are equipped with the necessary skills and knowledge to excel in their roles. You'll also be responsible for implementing initiatives to improve store performance and identifying areas for improvement.
Key Responsibilities- Full understanding of commercial tools and how to use them to drive actions to support store performance.
- Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
- Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
The salary for this role is around £35,000-£45,000 per year, depending on experience. In addition to a competitive salary, you'll receive a range of benefits, including:
- Generous 50% staff discount and uniform allowance.
- RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway On top of this you will also be entitled to a generous bonus scheme.
- A contributory private pension scheme.
- 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need Every Islander Counts Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
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