Customer Experience Director
1 day ago
We are looking for a Customer Experience Director to lead our team in delivering exceptional customer experiences in-store. The ideal candidate will have strong leadership skills, with the ability to motivate and guide their team to achieve high levels of customer satisfaction.
Main Responsibilities:
- Lead the team to deliver a signature experience for every guest that visits the LEGO store through LBR operational standards.
- Assist in achieving a high standard of merchandise presentation following store guidelines.
- Develop and implement strategies to improve customer satisfaction and loyalty.
What's in it for you?
- An estimated salary of $50,000 - $60,000 per year, depending on location.
- A generous colleague discount from day one.
- A bonus scheme based on individual and team performance.
- Access to wellbeing initiatives and programs, including the Headspace App.
- Enhanced paid leave options, including family care leave.
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