Operations Director

4 weeks ago

Greenhithe, Kent, United Kingdom SSP Full time
Operations Director

Key Responsibilities:

  • Recruit and develop a skilled team to deliver exceptional customer service and operational excellence.
  • Coach employees to be knowledgeable about products and provide customers with a quality experience.
  • Lead trade activity and grow sales by using expertise and knowledge to maximise profit.
  • Ensure the unit is compliant with internal systems and guidance.
  • Build strong relationships with stakeholders and clients.
  • Prioritise colleague safety and maintain a secure work environment.

About the Role:

As an Operations Director, you will lead a team of passionate and knowledgeable individuals who deliver exceptional customer service and operational excellence. You will be responsible for recruiting and developing a skilled team, coaching employees to provide a quality experience, and leading trade activity to grow sales and maximise profit.

Why SSP?

SSP is a proud equal opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds. We offer a competitive salary, colleague discount, flexible working, and a range of benefits.

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