Elevated Customer Experience Specialist

6 days ago


Greenhithe, Kent, United Kingdom Michael Kors Full time

Job Overview

We are seeking a highly motivated and enthusiastic Elevate Customer Experience Specialist to join our team at Michael Kors. In this role, you will work as part of a fast-paced retail environment, providing support for colleagues across the store.

Your key responsibilities will include:

  • Take accountability for personal self-evaluation and performance as a Jet Set Ambassador
  • Ensure image and grooming standards are aligned with our Jet Set policy
  • Collaborate with the management team on sales strategies, product knowledge, brand standards, and selling service
  • Proactively manage client database to increase sales
  • Build and maintain good communication with the management teams to drive store performance
  • Meet and exceed sales goals holding self accountable for results
  • Understand business results and opportunities to drive sales
  • Excitement and enthusiasm to work in a fast-paced retail environment
  • Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
  • Fluent English preferable with strong communication skills


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