Skincare Specialist

We are seeking a highly skilled Skincare Specialist to join our team at Skin + Me. As a key member of our team, you will be responsible for providing exceptional customer service, demonstrating a deep understanding of our products, and building long-lasting relationships with our customers.

Key Responsibilities:

• Provide first-class customer service on our Skin + Me counter, delivering a warm and welcoming experience to every customer.
• Maintain a thorough knowledge of our products, including their ingredients, formulations, and benefits.
• Build strong relationships with customers, understanding their skin concerns and recommending tailored solutions.
• Work collaboratively with our Skin + Me Dermatology Team to develop your knowledge of skin health and skincare.
• Suggest ideas and improvements to drive opportunities for improved customer experience and sales in store.

What We Offer:

• A competitive salary and commission structure.
• Highly discounted Skin + Me products for you and your friends and family.
• Exclusive training and development opportunities.
• Pension Scheme.
• Healthcare Cash Plan, including Mental Health and Wellbeing support.
• Employee referral scheme.

Why Choose Skin + Me?

• Join a revolutionary company that is focused on improving millions of lives.
• Work in a thrilling, entrepreneurial start-up environment where no two days will ever be the same.
• Make a real difference in the lives of our customers.

Requirements:

• A passion for skincare and a desire to learn and develop your knowledge.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Experience in sales or customer-facing roles, with a proven ability to meet and exceed targets.
• A sales-driven mindset, with resilience and drive to continuously meet and exceed targets.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.

About Skin + Me:

Skin + Me is a mission-driven start-up with a passion for improving the lives of our customers. We're united in the belief that everyone should have access to expert advice, treatment plans, and ingredients that work – minus the big price tag and long dermatologist waitlist.

We've secured £10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com, and Graze.com.