CRM and Data Specialist

2 days ago


Southampton, Southampton, United Kingdom Antony James Recruitment Full time
CRM and Data Executive Opportunity

We are seeking a skilled CRM and Data Executive to join our team at Antony James Recruitment. As a key member of our CRM team, you will be responsible for providing operational support to colleagues, dealing with CRM issues, and contributing to the daily running of the team.

Key Responsibilities:
  • Provide operational support to the CRM and CCC teams.
  • Deal effectively with CRM issues, including customer complaints and resolution.
  • Contribute to the daily running of the CRM team, working closely with the CCC and Relationships Manager.
  • Keep the CRM team up to date with operational changes that impact the team and business.
  • Contribute to management reports and people metrics on a monthly and weekly basis.
  • Assist in the design and delivery of executive workshops with the CCC and CRM Manager.
  • Oversee the integrity of data, working with colleagues to ensure data from various systems and business processes are fit for purpose.
  • Implement new customer journey processes from brief to campaign setup.
  • React positively to organisational and market changes.
  • Utilise analytical, problem-solving, and planning skills.

This is a permanent opportunity in Southampton, offering a salary ranging from £22,000-£25,000 and full training and support. You will also be entitled to discounted MOTs, Service, and Parts, as well as a generous company car scheme.



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