Customer Service Representative

2 weeks ago


Frimley, Surrey, United Kingdom John Lewis Partnership Full time
Job Summary:

This role is a key part of our front-line team, representing the John Lewis Partnership with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of quality and outstanding service to our customers' doors.

Key Responsibilities:

  • Proactively seek opportunities to improve the way we work, ensuring the Partnership's efficiency and productivity.
  • Assist with stock control, cashiering, and other tasks as required, which may involve lifting heavy products.
  • Ensure a good appreciation of health & safety and excellent driving skills, with a valid UK manual driving licence and no more than six points.
  • Participate in a driving assessment as part of the application process.

Requirements:

  • A full valid UK manual driving licence with no more than six points.
  • Previous experience in a driving role and knowledge of chilled vehicles are desirable.
  • Able to work varied hours, including early starts, late finishes, evenings, and weekends.

Benefits:

As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

At the John Lewis Partnership, we value diversity and inclusivity. We want you to be yourself and thrive in a supportive environment.



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