Customer Service Representative
1 month ago
About Our Client
Page Personnel Sales is proud to partner with a leading international FMCG business.
Job Overview
We are seeking a highly motivated and organized Customer Service Advisor to join our team.
Key Responsibilities
- Process orders efficiently and effectively to meet customer expectations
- Collaborate with the sales and supply chain teams to optimize stock allocations and minimize out-of-stock situations
- Monitor order flow to identify and resolve issues, develop alternative solutions, and prevent shipping discrepancies
- Drive process efficiency and standardization across multiple countries
- Work closely with the supply chain and logistics teams to provide exceptional service to all stakeholders
- Ensure compliance and audit readiness
- Contribute to process improvement initiatives to enable the company to scale effectively
- Analyze data to provide actionable insights
Requirements
You will possess excellent communication skills in German and be able to work in a fast-paced environment.
What We Offer
A competitive salary of circa £28,000 - £32,000, a range of benefits, and the opportunity to work from home two days a week.
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