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Customer Service Representative

2 months ago

Frimley, Surrey, United Kingdom Page Personnel Sales Full time
About Our Client

Page Personnel Sales is proud to partner with a leading international FMCG business.

Job Description

As a Customer Service Advisor, you will be responsible for daily order processing, managing stock allocations, and monitoring order flow to identify and resolve issues.

Key Responsibilities:

* Process orders submitted by customers in a timely and accurate manner
* Collaborate with the sales and supply chain teams to optimize stock allocations and minimize out-of-stock situations
* Proactively identify and resolve order flow issues to ensure seamless delivery
* Drive efficiency by simplifying and standardizing processes across multiple countries
* Work closely with the logistics team to provide exceptional service to all stakeholders
* Ensure compliance and audit readiness
* Participate in process improvement initiatives to enable the company to scale effectively
* Analyze and interpret data to provide actionable insights

Requirements:

* Fluency in German

What We Offer:

* Competitive salary of circa £28,000 - £32,000
* Great range of benefits, including the opportunity to work from home two days a week

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.