Retail Business Manager

7 days ago


Marlow, United Kingdom Jigsaw Online Full time

Jigsaw Online: A Premium Fashion Brand

We were the first premium fashion brand on the high street, founded in 1970. Our commitment to quality and style has seen us expand worldwide, working with the finest mills, photographers, models and architects.

Job Description:

We're seeking a talented Store Manager to join our team in Marlow. You'll be responsible for driving local initiatives, developing strong relationships with top customers and inspiring the growth and development of your team.

Your Key Responsibilities

  1. Develop a strong personal relationship with your store's top customers to maintain strong brand engagement.
  2. Have an omnichannel mentality - Delight our customers through all our channels – Store, Tablet, One Stock and Click & Collect.
  3. Inspire the growth and development of your teams through regular performance reviews.
  4. Optimise the in-store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action-led approach vs problem-driven one.
  5. Effectively manage your payroll budget to deliver wages to sales budget for your store.
  6. Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards.
  7. Work with KPIs to evaluate the store's performance and identify development areas.
  8. Ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.

The Ideal Candidate

  • Experience in team management.
  • A strong commitment to customer service and maintaining excellent store standards.

Benefits Package

  • Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
  • Generous seasonal uniform allowance.
  • Access to the Retail Trust, our renowned industry benefits provider, for a whole host of resources, support and discounts.

£40,000 - £55,000 per annum, depending on experience.



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