Assistant Manager

5 days ago


Londonderry, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Frasers Group. As a key member of our store operations team, you will play a vital role in supporting the Store Manager to drive sales, improve customer satisfaction, and maintain high store standards.

Key Responsibilities
  • Store Operations: Assist with all store operations, ensuring seamless execution of daily tasks and achieving key performance indicators (KPIs).
  • Team Management: Support the Store Manager in training, coaching, and developing the team to achieve exceptional performance and customer satisfaction.
  • Customer Service: Foster a positive customer experience, ensuring excellent service standards are maintained at all times.
  • Inventory Management: Assist with inventory control, stock management, and reconciliation to minimize stock loss and optimize sales.
  • Reporting and Analysis: Use business intelligence tools to analyze sales data, identify trends, and provide insights to inform business decisions.
Requirements
  • Proven experience in a fast-paced retail environment, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively under pressure, prioritizing tasks and managing multiple responsibilities.
  • Commitment to maintaining high store standards, ensuring a safe and healthy environment for customers and colleagues.
What We Offer
  • A competitive salary of £32,350.
  • Opportunities for career development and professional growth within Frasers Group.
  • A comprehensive benefits package, including a company pension scheme and health insurance.
  • A 20% discount across all Frasers Group brands.
  • Access to a range of development courses and national qualifications.

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