Assistant Manager

5 days ago


Londonderry, United Kingdom Frasers Group Full time

About the Role

Frasers Group is a leading department store group with a rich history and a portfolio of over 400 global brands. We are seeking a dynamic and ambitious Assistant Manager to join our team and contribute to our exciting new future.

Key Responsibilities

As an Assistant Manager, you will be responsible for supporting the Store Manager in achieving store objectives and delivering exceptional customer service. Your key responsibilities will include:

  • Assisting with store operations and ensuring that all KPIs are met
  • Supporting the planning of workload to ensure a productive and efficient team
  • Making confident decisions and delegating effectively to the team
  • Supporting compliance with processes and procedures while maintaining a safe and healthy environment for the team and customers
  • Assisting with training and coaching the team to best practice
  • Using business communication tools to monitor completion of tasks and meet deadlines

Key Performance Indicators

As an Assistant Manager, you will be accountable for the following key performance indicators:

  • Wage controls and payroll management
  • Store schedules and trading patterns
  • Customer service and sales performance
  • Team engagement and development

Requirements

To be successful in this role, you will need to have:

  • Supervisory or management experience in a fast-paced, high-volume retail environment
  • A proven track record of developing talented individuals
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and to strict deadlines

About Us

Frasers Group is a dynamic and forward-thinking company that is committed to delivering exceptional customer service and driving business success. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.


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