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Assistant Manager

2 months ago


Londonderry, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Frasers Group. As a key member of our store operations team, you will play a vital role in supporting the Store Manager to deliver exceptional customer service, drive sales growth, and maintain a high level of store standards.

Key Responsibilities
  • Store Operations: Assist with all store operations, including planning and executing daily tasks, managing store schedules, and ensuring compliance with company procedures.
  • Customer Service: Provide exceptional customer service, responding to customer queries, and resolving issues in a timely and professional manner.
  • Sales and Merchandising: Support the Store Manager in achieving sales targets, analyzing sales data, and implementing effective merchandising strategies to drive sales growth.
  • Team Management: Assist with training and coaching the store team, providing feedback and guidance to ensure they are equipped to deliver exceptional customer service and meet sales targets.
  • Leadership and Management: Take ownership of key areas, including store operations, customer service, and sales, and be accountable for any outcomes.
Requirements
  • Supervisory or Management experience working in a fast-paced, high-volume retail environment.
  • Ability to positively impact results in sales, payroll, and stock loss.
  • Proven record of developing talented individuals.
  • Must be able to work well under pressure and to strict deadlines.
  • Committed to supporting the Store Manager to achieve the highest store standards and customer service.
What We Offer
  • Competitive salary: £32,350.
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Company pension scheme.
  • 10% group discount for Health Insurance policy.
  • Join the Fearless1000 Incentive Scheme.
  • We offer a wide range of Development Courses with National Qualifications.
  • Group Wide 20% Discount across all Frasers Group brands.