Learning and Development Trainer
3 days ago
We are seeking a highly skilled Learning and Development Trainer to join our team at Moss. As a key member of our retail network, you will be responsible for delivering dynamic and effective training across our stores.
Key Responsibilities- Champion outstanding in-store experiences, prioritising colleague needs, and facilitating their continuous development, both in-store and at the head office.
- Proactively support colleagues on the shop floor, guiding selling opportunities, and enhancing training experiences to elevate their skills.
- Collaborate with the L&D Manager on new initiatives, embedding and evaluating them, and actively participating in the training and development of all colleagues.
- Foster a commercially focused approach, supporting colleagues in achieving sales and service targets and identifying opportunities for store performance enhancement.
- Lead the delivery of engaging and memorable training on the Moss brand, ensuring compliance with safety and security protocols.
- Utilise a variety of methods to create impactful learning experiences, supporting the development of learners and producing high-quality learning materials.
- Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
- Experience with designing and delivering engaging learning and development programs.
- Experience in conducting training needs analysis and developing tailored training solutions.
- Knowledge of various training methodologies and tools, including digital and interactive platforms.
- Understanding of retail operations and sales strategies, to provide relevant and impactful training.
- Employee Discount: 70% discount across all our stores.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym.
- Life Insurance: Access to.
- Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
We require a minimum of 3 days for store visits/traveling and 2 days working from home.
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