German Language Customer Service Expert
13 hours ago
We are seeking a highly skilled German Language Customer Service Expert to join our team at Language Matters Careers in Manchester. This role involves providing exceptional customer experience and resolving queries efficiently.
Key Responsibilities:
- Handle inbound enquiries across various channels, including telephone and email.
- Assist with travel arrangements, book conference rooms, and perform other administrative duties.
- Collaborate with internal team members to ensure seamless query resolution.
About the Role:
This is a hybrid position with office hours from Monday to Friday, 9am-5pm. The ideal candidate will be a reliable, customer-oriented individual with excellent German language skills and technical proficiency. They will work from our Manchester office 2 days a week during the training period (6 weeks), then 3 days a week in the office. We offer excellent opportunities for career progression.
Requirements:
- Fluency in German and English, both written and spoken.
- Previous experience as a Customer Service representative.
Benefits:
We offer a competitive salary of £25,000 per annum, depending on experience. If you're a motivated and detail-oriented individual who can effectively communicate with customers, we encourage you to apply for this exciting opportunity.
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