Customer Service Liaison

3 days ago


Manchester, United Kingdom Language Matters Full time

Language Matters is seeking a highly motivated Customer Service Liaison - German Speaking to join their team in Manchester. As a key member of the company, you will play a vital role in ensuring excellent customer service and support to clients.

The ideal candidate will have:

  • Fluency in German and English, both written and spoken
  • Previous experience as a Customer Service Representative or similar role
  • Excellent communication and listening skills

Responsibilities include:

  • Handling customer queries and resolving issues efficiently
  • Providing administrative support, including travel arrangements and conference room bookings
  • Collaborating with colleagues to achieve customer satisfaction

About the role:

This is a hybrid role with office hours Monday-Friday 9am-5pm. The successful candidate will be required to work from the Manchester office 2 days per week, with some flexibility during the training period.

Salary: £26,000 - £31,000 per annum (dependent on experience)



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