German and English Speaking Customer Service Advisor

1 month ago


Manchester, United Kingdom Language Matters Full time

Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing an outstanding customer experience and will aim to resolve queries at first point of contact. This is a hybrid role with office hours Monday-Friday 9am-5pm. Handling inbound enquiries across various channels, including telephone and email
Assisting with travel arrangements, booking conference rooms and other administrative duties
The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent German language skills. You will be required to work from the Manchester office 2 days per week, during the training period (6 weeks) you are required to work 3 days per week in the office. The company provides excellent opportunities for career progression.
Required to be fluent in German and English, both written and spoken
Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist or Customer Care Coordinator
To apply, please send your CV in English and in Word format to Nina.



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