Prada Luxury Sales Ambassador

3 weeks ago


London, Greater London, United Kingdom Prada Full time

At Prada, we are seeking a highly skilled and motivated Sales Ambassador to join our team at Harrods. As a Sales Ambassador, you will be responsible for fostering strong relationships with our clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Welcome and serve customers with a high level of professionalism and expertise.
  • Develop and maintain client relationships through a personalized approach, leveraging CRM and digital tools.
  • Collaborate with cross-functional teams to maximize sales opportunities and achieve individual sales targets.
  • Stay up-to-date on fashion trends and competitors to provide expert advice to clients.
  • Prove in-depth knowledge of Prada products and brand.
  • Effectively handle customer complaints and concerns, escalating issues to line managers when necessary.
  • Maintain a high standard of shop floor and visual display, adhering to Company operational guidelines and stock procedures.
  • Contribute to ensuring a secure and theft-free environment.

Requirements:

  • Experience in a similar role.
  • Passion for human relations and sales.
  • Problem-solving skills, curiosity, and interest in luxury, fashion, art, and design.
  • Ability to build long-lasting relationships with clients.
  • Excellent communication and interpersonal skills.
  • Fluent spoken English is expected, with other languages desirable.

About Prada:

Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector, operating in over 45 countries with the PRADA, Miu Miu, Church's, and Car Shoe brands. We value excellence, innovation, and the talent and passion of our people.



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