Brand Ambassador

2 weeks ago

London, Greater London, United Kingdom PRADA Full time

At PRADA, we're seeking a Brand Ambassador to embody our philosophy and values. As the face of our brand, you'll be responsible for fostering relationships with customers, developing their loyalty, and providing a unique experience in our store.

Key Responsibilities:

  1. Welcome and serve customers with excellence, ensuring a seamless in-store experience.
  2. Maintain and develop client relationships through personalized approaches and digital tools.
  3. Collaborate with cross-functional teams to maximize sales opportunities and achieve individual targets.
  4. Stay up-to-date on fashion trends and competitors to provide expert knowledge.
  5. Prove in-depth knowledge of our brand and products.
  6. Effectively handle customer complaints and concerns.
  7. Ensure the shop floor and visual displays meet high standards, adhering to company guidelines.
  8. Contribute to maintaining a secure environment and prevent product thefts.

Requirements:

  1. Experience in a similar role.
  2. Passion for human relations and sales.
  3. Problem-solving skills, curiosity, and interest in luxury, fashion, art, and design.
  4. Ability to build long-lasting relationships with clients.
  5. Excellent communication and interpersonal skills.
  6. Passion and knowledge of the managed product category.

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