Retail Account Manager

4 weeks ago


Manchester, United Kingdom ELEMIS Full time
Job Summary

We are seeking a highly skilled and experienced Retail Account Manager to join our team at ELEMIS. As a key member of our retail team, you will be responsible for managing a retail store team and driving the sales of Elemis treatments and products.

Key Responsibilities
  • Account Management: Be responsible for the growth of Elemis sales in treatments and products within the retail store. Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
  • Team Management: Ensure the team are aware of their figures and targets and how the account is trading. Prepare rotas on a monthly basis that are fair and consistent, ensuring the counter is sufficiently covered at all times, attendance and timekeeping is to an acceptable standard and provide to Retail Sales Manager.
  • Customer Service: Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation and to also ensure that the team is very well presented at all times.
Requirements
  • NVQ Level 2 in Beauty Therapy or equivalent qualification
  • Good level and standard of UK/European education or equivalent
  • Experience within a similar retail / store role and industry
  • Experience supervising and managing a team
  • Proven sales record
  • Practical work experience in conducting treatments
  • Good level of computer literacy in Microsoft Word and Excel
  • Previous experience working with a professional brand
What We Offer
  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
  • Generous Holiday Allowance, increasing with length of service
  • Company Pension Scheme
  • Bonus/Commission Scheme
  • Healthcare Cash Plan (with Dental)
  • Private Medical Insurance
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

ELEMIS is a rapidly expanding global brand, available in over 45 countries, with a commitment to sustainability and a passion for delivering exceptional results. We are looking for talented individuals who share our values and are passionate about delivering exceptional customer service and driving sales growth.


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