Senior Cleaning Operations Manager
2 weeks ago
We are seeking a professional and mobile Cleaning Manager to join our team at Eric Wright Group. As an Area Cleaning Manager, you will be responsible for managing and mentoring teams across multiple sites, ensuring that cleaning contracts are delivered in accordance with customer requirements.
Key Responsibilities- Provide exceptional customer service to users of the facilities
- Provide operational day-to-day leadership of teams across multiple sites
- Responsibility for staff development, performance reviews, recruitment, and succession planning
- Experience of TUPE transfers
- Reviewing costs to ensure budgets remain aligned and on target and increase profitability
- Improving customer perception by devising systems to market and communicate any new legislation or change of practice to the client
- Liaising with contractors and suppliers ensuring continuity of service deliverables
- Responsibility for ensuring that the teams are adhering to cleaning best practices at all times
- Responsibility for financial and budgetary management to designated projects, which includes maintenance of stock levels
- Ability to build relationships with stakeholders and clients
- Supporting the development and growth of the cleaning services offer and portfolio
- Supporting monthly auditing of cleaning standards with the client
- Attending client meetings as and when required
- Enhanced annual leave starting at 26 days + bank holidays rising with service
- Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more
- Hybrid Working - the ability to work from home a day or two per week
- Company car / car allowance scheme - £5,550 as a car allowance or equivalent for company car, we are working towards 100% hybrid / electric vehicles
- Pension - 6.5% employer contribution of your salary into your pension to help you save for the future
- Onsite Nursery - we have a subsidised nursery on site at Head office
- Onsite gym - we have a gym on site at Head Office - free to use
- Company Doctor - for when you can't get to see your own or if you have any health concerns
- BUPA - optional scheme and can include your family to the scheme (50% contribution)
- Group Income Protection - 50% of your salary covered for 3 years for long term illness
- Health Plans - optional, including dental, cash health plans and critical illness
- EAP - Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more
- Mental Health support - through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact
- Savings scheme - Put aside an affordable amount for a rainy day in the future
- Recognition awards - awards for long service and special birthdays
- A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing
- A wide range of enhanced benefits to support your well-being and work-life balance
- Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development
We are committed to safeguarding and promoting the welfare of our staff and clients and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.
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Preston, Lancashire, United Kingdom Eric Wright Group Full timeAbout UsEric Wright Group is a leading provider of facilities management services, operating in the construction, water, civil engineering, property development, and cleaning sectors. With a turnover of over £200m and a team of over 850 employees, we pride ourselves on our commitment to profitability, ethics, and forward thinking.Our MissionWe strive to...
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Senior Cleaning Operations Manager
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Preston, Lancashire, United Kingdom Eric Wright Group Full timeAbout UsEric Wright Group is a leading provider of facilities management services, operating in the construction, water, civil engineering, property development, and cleaning sectors. With a turnover of over £200m and a team of over 850 employees, we pride ourselves on our commitment to profitability, ethics, and forward thinking.Our MissionWe strive to...
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