Welcoming Care Host

2 weeks ago


Herne Bay, Kent, United Kingdom Barchester Healthcare Full time

We are seeking a highly motivated and enthusiastic individual to join our team at Barchester Healthcare as a Hospitality Host.

About the Role

This is an exciting opportunity to provide exceptional customer service and create a warm and welcoming environment for our residents.

Key Responsibilities
  • Deliver outstanding customer service in a fast-paced hospitality setting, responding to resident and family needs promptly and professionally.
  • Foster positive relationships with residents, their families, and colleagues, promoting a culture of respect and empathy.
  • Contribute to events and activities that enhance the lives of our residents, showcasing your creativity and enthusiasm.
About You

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with a genuine interest in working with older adults.

You will be responsible for providing a helping hand in our dining room and bar areas, creating a supportive and inclusive environment for our residents.

Requirements
  • Be over 18 years old and have a valid identity document.
  • Have a strong background in customer service or a related field, with a proven track record of delivering high-quality service.
  • Be able to work varying shifts, including weekends and holidays, and be flexible with your schedule.
Rewards Package

Barchester Healthcare offers a competitive rate of pay (£) approximately £22,000 per year, plus a sector-leading benefits and rewards package, including:

  • A comprehensive training program to support your development and growth.
  • Access to wellbeing and support tools to help you manage stress and maintain a healthy work-life balance.
  • A range of retail discounts and savings, allowing you to enjoy exclusive deals and promotions.
  • Unlimited referrals with our Refer a Friend bonus scheme, rewarding you for introducing colleagues to our team.
  • Employee of the Month rewards and Long Service Awards, recognizing your hard work and dedication.


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