Regional Facilities Manager

6 days ago


Cardiff, Cardiff, United Kingdom FI Real Estate Management Ltd Full time
Job Description

FI Real Estate Management Ltd is a leading commercial property company with a strong presence in the UK market. We are seeking a highly skilled and experienced Regional Facilities Manager to join our team in South Wales.

Key Responsibilities
  • Client Management: Provide exceptional support to tenants, ensuring their needs are met and exceeded through effective communication and relationship-building.
  • Service Delivery & Contract Management: Oversee the management of suppliers, contractors, and site resources to ensure seamless delivery of facilities services.
  • Budget Management: Ensure all requests are budgeted and costed according to the overall budget plan, highlighting any non-conformances to the customer in a timely manner.
  • Project Management: Undertake projects within the field of responsibility, ensuring they are completed on time, in budget, and to the customer's satisfaction.
  • Business Continuity: Maintain the security of the company's investments in buildings, infrastructure, and services through proper conduct of maintenance, repair, and Health and Safety policies.
  • Office Services: Manage all office services, including reception, meeting, and video conferencing facilities, catering, vending, security, and cleaning services, to present an acceptable image to customers and visitors.
  • Emergency Procedures: Maintain fire alarm, firefighting, and emergency lighting systems in operational condition and control emergency evacuation procedures for the building.
  • Emergency Call-out: Provide and manage an on-call facility for out-of-hours responses to emergency situations.
  • Health & Safety: Ensure all sites comply with statutory regulations, inspections, Codes of Practice, COSHH, and relevant Health and Safety legislation and policies, including undertaking risk assessments.
  • Building & Engineering Maintenance: Liaise with external contractors regarding building maintenance and adopt overall responsibility for the coordination and management of maintenance and repair services.
  • Asset Management: Ensure the Property and Equipment asset register is maintained, and relevant information is made available during project handovers.
  • People Management: Ensure direct reports are aware of, understand, and support departmental and company objectives, and are responsible for the overall control, performance, motivation, team building, career, and personal development of direct reports.
  • Reports and Communication: Provide written and verbal reports as required by the Head of Facilities Management, key stakeholders, and clients, and control accurate and comprehensive administrative records and Building File contents.
Requirements
  • A minimum of 3 years' direct facilities management responsibility in the control of both 'hard' and 'soft' service provision.
  • A minimum of 3 years' people supervisory experience.
  • Working knowledge of M&E systems/installations with an understanding of the operation of HVAC, electrical distribution, and generation, UPS, comms room, fire detection/protection, and other engineering systems, including Building Management and Energy Management systems.
  • Knowledge of building construction and project management techniques.
  • NEBOSH Health & Safety General Certification or similar.
  • FM-related qualification would also be beneficial (IWFM).
Personal Specification
  • Exceeding Client Expectations: Identifies accurately the needs of internal and external clients and exceeds their expectations by delivering a high-quality service.
  • Planning & Organising: Takes a structured approach, prioritizes, manages own time, and works to high-quality standards.
  • Teamwork: Gains trust and respect within the team by sharing in success and learning together.
  • Problem Solving: Takes action to avoid problems or resolves with solutions that best fit the customer and company.


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