Director of Product: Customer Acquisition and Growth

1 month ago


Brighton, Brighton and Hove, United Kingdom Trusted Housesitters Group Full time
About the Role

We are seeking a seasoned Product Director to lead our customer acquisition and growth efforts. As a key member of our team, you will be responsible for shaping and executing our customer acquisition product strategy, driving user sign-ups, subscriptions, and activation.

This is an exciting opportunity to join a fast-paced, well-known B2C global company and contribute to our mission to become the most loved pet travel solution.

Responsibilities
  • Develop and drive the product roadmap focused on growth initiatives that enhance acquisition, optimise the user journey, and scale the business.
  • Oversee multiple cross-functional development squads dedicated to growth and customer acquisition, ensuring they operate efficiently and are aligned with the overall business strategy.
  • Manage and mentor a team of product managers, providing them with the guidance and support required to achieve their targets.
  • Collaborate with marketing and CRM teams on campaigns that drive traffic, improve conversions, and align with product features.
  • Leverage customer insights, data, and analytics to understand user behaviour and identify opportunities to optimise the customer journey.
Requirements
  • 8-10+ years of experience in product management with a strong focus on SEO, growth channels, and customer onboarding in a top business-to-consumer (B2C) growth company.
  • Proven track record of developing and executing successful SEO and CRM strategies in international markets.
  • Deep understanding of customer needs and behaviour, with experience improving user experience and customer journeys that lead to conversion and activation.
  • Experience working with cross-functional acquisition and growth teams in a fast-paced, well-known B2C global company.
Nice to Have
  • Experience with marketplace businesses, subscription-based products, or platforms with network effects highly desirable.
  • App experience highly desirable.
  • Familiarity with freemium models, trial-based acquisition, or referral programs is highly desired.

£90,000 - £110,000 a year

In addition to a competitive salary and bonus, we offer a range of benefits, including:

  • Fully remote work
  • Discretionary 10% annual bonus scheme
  • Generous equity options
  • 25 days holiday annually plus bank holidays and Christmas to New Year closure
  • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters
  • Premium TrustedHousesitters pet owner and sitter membership
  • X5 premium memberships for your friends and family each year
  • Unlimited housesitting allowance
  • £200 annually towards home office equipment
  • Access to Spaces (co-working) Locations across the globe
  • Monthly working from home stipend
  • Macbook
  • Find a rescue pet to join your family and we'll cover the adoption fees
  • Quarterly all-expenses paid meet-up and team events
  • Cover costs of personal development resources
  • Bupa Health Insurance and Dental Insurance plan
  • SimplyHealth Healthcare Cash plan
  • Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve
  • Weekly virtual yoga sessions
  • Brighton Bikeshare
  • Recruitment Referral Bonus

  • Product Director

    3 weeks ago


    Brighton, Brighton and Hove, United Kingdom Trusted Housesitters Group Full time

    Product Director - Customer Acquisition & Growth Role OverviewWe are seeking an experienced Product Director to lead our customer acquisition and growth efforts. As a key member of our product team, you will be responsible for developing and executing strategies to drive user sign-ups, subscriptions, and activation.Key ResponsibilitiesCustomer Acquisition...


  • Brighton, Brighton and Hove, United Kingdom Trusted Housesitters Group Full time

    About the RoleWe're seeking a seasoned product leader to drive customer acquisition and growth for TrustedHousesitters. As a key member of our team, you'll develop and execute strategies to expand our user base, improve customer experience, and optimize our product offerings.Key responsibilities include:Customer Acquisition Strategy: Own the product strategy...


  • Brighton, Brighton and Hove, United Kingdom Trusted Housesitters Group Full time

    About the RoleWe are seeking a seasoned product leader to drive customer acquisition and growth strategies for TrustedHousesitters. As a key member of our team, you will be responsible for developing and executing product strategies that enhance customer acquisition, activation, and retention.The ideal candidate will have a proven track record of driving...


  • Brighton, Brighton and Hove, United Kingdom Trusted Housesitters Group Full time

    About UsWe are a global pet travel marketplace, committed to providing a seamless experience for both pet owners and sitters.Job Title: Growth-Focused Product DirectorWe are seeking an experienced Growth-Focused Product Director to join our team. As a key member of our leadership team, you will be responsible for shaping and executing our customer...


  • Brighton, Brighton and Hove, United Kingdom Informa Connect of Informa PLC Full time

    We are seeking a highly skilled Director to lead our global events and revenue growth initiatives. This role will be responsible for driving top-line revenue targets across three established exhibitions, as well as related launch events and digital products.Job DescriptionIn this key position, you will have the opportunity to leverage strategic sales...


  • Brighton, Brighton and Hove, United Kingdom 15below Group Full time

    Product Management DirectorWe're seeking a seasoned Product Management Director to lead our product development efforts. As a key member of our team, you'll be responsible for defining and delivering products that meet the needs of our customers.Key Responsibilities:Develop and execute product strategies that align with our company vision and...

  • Sales Representative

    4 weeks ago


    Brighton, Brighton and Hove, United Kingdom ENGINEERINGUK Full time

    Job Title: Sales Representative - Customer AcquisitionJob Summary: We are seeking a Sales Representative to join our team in acquiring new customers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Meet and exceed sales targets by selling our products...

  • Product Director

    4 weeks ago


    Brighton, Brighton and Hove, United Kingdom Tillo Full time

    About the RoleWe are seeking a seasoned Product Manager to lead the strategy, development, and go-to-market for our flagship StoreFront product line. As a key member of our team, you will be responsible for driving the acquisition of new buyers and our global expansion, particularly in the USA.The ideal candidate will have deep experience in B2B/B2C...


  • Brighton, Brighton and Hove, United Kingdom SoPro Full time

    Sopro is a leading provider of sophisticated digital marketing services to hundreds of businesses worldwide. We offer a fully managed, totally synchronized, multichannel outreach service that revolutionizes prospecting and drives business growth.The role of Digital Growth Director is a key position in our team. As a Digital Growth Director, you will be...


  • Brighton, Brighton and Hove, United Kingdom Trusted Housesitters Group Full time

    Company OverviewTrusted Housesitters Group is a pioneering pet care travel exchange that connects owners and sitters worldwide. With a unique blend of product, marketing, and community building, we're driving rapid growth and revolutionising the way people travel with their pets.We operate as a remote-first business, with a hub in central Brighton where our...


  • Brighton, Brighton and Hove, United Kingdom Informa Connect Limited Full time

    We are seeking a highly skilled Strategic Sales Director to drive top-line revenue targets across three established global exhibitions, alongside related launch events and digital products.Key ResponsibilitiesAs a member of our team, you will:Develop and implement strategic sales plans to drive revenue growth, leveraging evidence-based growth strategies and...


  • Brighton, Brighton and Hove, United Kingdom Thegradcafe Full time

    About the RoleAs the Director of Customer Success, you will play a pivotal role in shaping the future of our customer relationships, driving product adoption, and fostering long-term loyalty. Your leadership will directly influence our ability to deliver exceptional value to our clients and ensure their success with our solutions. Here's how you will make an...


  • Brighton, Brighton and Hove, United Kingdom 15gifts Full time

    Product Engineering VisionWe're on the lookout for a seasoned Product Engineering Director to join our talented team at 15gifts. As a key member of our leadership team, you'll be responsible for driving the development of our industry-leading products.Your primary focus will be on building and leading a high-performing product engineering team that's...


  • Brighton, Brighton and Hove, United Kingdom Jonas Software UK Full time

    About Seiki SystemsWe are a leading provider of enterprise management software solutions to the manufacturing, leisure, construction, and education sectors.Our VisionWe strive to be recognized as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.Job DescriptionWe are seeking a...

  • Sales Director

    2 weeks ago


    Brighton, Brighton and Hove, United Kingdom COREcruitment Full time

    Job Title: Director of Sales and Marketing StrategyJob Summary:We are seeking an experienced Sales and Marketing Director to lead our sales and marketing strategy for the hotel in Sussex.About the Role:Develop and implement a sales and marketing strategy to drive revenue growth and new business for the hotel.Identify and grow new business opportunities and...


  • Brighton, Brighton and Hove, United Kingdom Study Group Full time

    About the RoleWe are seeking a Product Portfolio Director to join our team at Study Group, a leading international education provider. As a key member of our organization, you will play a crucial role in maximizing the value of our product portfolio and driving business growth.Key ResponsibilitiesOwn a virtual P&L for each product category and maximize short...

  • Product Director

    1 month ago


    Brighton, Brighton and Hove, United Kingdom 15below Group Full time

    About 15below GroupWe're a leading provider of passenger messaging solutions, serving over 60 airlines, rail, and travel management companies. Our technology enables hyper-personalized communications and mobile boarding passes, revolutionizing the travel experience.Job DescriptionWe're seeking a seasoned Product Director to drive the future of our products...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    Join the Renewable Energy RevolutionWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.You'll...


  • Brighton, Brighton and Hove, United Kingdom The Body Shop Full time

    **About The Body Shop**We're an iconic British beauty brand with a rich history dating back to 1976. We're currently under new ownership and looking for talented individuals to join our team in Brighton, UK.We're passionate about ethical beauty and committed to making a positive impact on the world. If you share our values and are eager to drive business...


  • Brighton, Brighton and Hove, United Kingdom e-ppl Ltd Full time

    Job Title: Senior Business Growth SpecialistAbout the Role:We are seeking an experienced Senior Business Growth Specialist to join our team at e-ppl Ltd. The ideal candidate will have a proven track record of developing partner and customer relationships with OEMs and electrical and electronic equipment manufacturers.Key Responsibilities:Identify, select,...