Healthcare Supervisor

4 weeks ago


Ashford, Kent, United Kingdom Superior Healthcare Full time
Job Title: Field Care Supervisor

Superior Healthcare is seeking a skilled Field Care Supervisor to join our dynamic complex care team in Mid Kent. As a Field Care Supervisor, you will play a vital role in overseeing the care of clients with diverse complex care needs, including those requiring interventions like ventilation, gastrostomy, and bowel management.

Key Responsibilities:

  • Work closely with the Nurse Manager to set up new care packages and ensure seamless transitions for clients.
  • Maintain regular shifts within your client caseload, prioritizing consistency and personalized care.
  • Develop and maintain familiarity with each client's requirements, upholding their care plans and providing exceptional service.
  • Collaborate with the Nurse Manager to review and update clients' care plans, ensuring their evolving needs are met.
  • Identify and communicate staffing gaps, engage in recruitment, and introduce new hires to clients, fostering a smooth onboarding process.
  • Mentor support workers, conduct observations, and identify training needs, promoting professional growth and development.
  • Maintain accurate and timely records of care and supervisory activities, ensuring compliance and transparency.
  • Act in the best interest of clients, prioritizing their needs and well-being.
  • Monitor client satisfaction, escalate concerns, and produce monthly reports, driving continuous improvement.
  • Attend mandatory paid training, including achieving a QCF Level 3 within two years of employment, to enhance your skills and knowledge.

Requirements:

  • Hold a Level 2 Diploma in Health and Social Care.
  • Commit to attaining a Level 3 Diploma in Health and Social Care within two years of joining, which will be funded by Superior Healthcare.
  • Previous experience working with people who have disabilities and complex health needs, such as those with tracheostomies, ventilators, gastrostomy tubes, and bowel management care.

Benefits of working for Superior Healthcare:

  • Blue light card - we'll pay for it.
  • We are a Real Living Wage Employer.
  • Enroll onto a Level 2 to Level 5 diploma.
  • Earn a £50 voucher for every friend you refer who joins our team.
  • Thorough paid training and supported induction, with annual paid refreshers.
  • We help you save for Christmas.
  • Wellbeing support including up to 6 face-to-face counselling sessions.
  • In-house wellbeing team to support you 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
  • We reward Employees of the Month with a £100 voucher.
  • Consistent support from our team of Nurses and Field Care Supervisors.
  • In-house womens health support.
  • Accumulate holiday pay as you work.
  • We match your pension contributions.
  • Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.
  • Enjoy a company car for personal and professional use.
  • 25 days annual leave, plus bank holidays and your birthday.
  • £100 Specsavers voucher for eye tests and glasses.


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