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Service Delivery Manager
4 weeks ago
We are seeking an experienced Service Manager to lead our Counselling and Wellbeing Services team. As a key member of our leadership team, you will be responsible for implementing our business and sustainability plans, ensuring the highest quality clinical and organisational governance, and driving organisational growth.
Key Responsibilities:
- Manage and deliver the strategy as set out in the business plan with passionate leadership and operational teams.
- Lead, grow, manage and maintain an integrated team of staff, practitioners, trainees, lived experience volunteers and third party providers.
- Manage mixed income streams and expenses, keeping to the budget and ensuring targets and key performance indicators are met.
- Build and maintain relationships with key stakeholders.
- Support funding applications, implement social impact projects and explore partnership working opportunities.
Requirements:
- Extensive experience, holding a Service Manager role, ideally within the mental health and wellbeing charity sector.
- A counselling qualification to level 4 (minimum) with at least 3 years' experience delivering counselling within a community setting.
- Demonstrable experience in managing services and social impact projects as well as leading initiatives that drive organisational growth.
- Experience in writing a range of reports for different purposes and stakeholders.
About Us:
Options Wellbeing Trust is a 50+ year old charity supporting local communities with their mental health and wellbeing. We aim to bridge the gap between the NHS and extensive private provision, enabling accessibility to services before symptoms become exacerbated by long wait lists or not meeting NHS services criteria for treatment and support.
We deliver our services in person within our hubs, in the community, online and over the telephone for a range of mental health presentations and diagnosis. Our team of support staff, associate practitioners, trainees and lived experience volunteers are passionate about the services and support we deliver and are dedicated to improving the outcomes and aspirations for all.
We are part of a group of social enterprises called Social Care in Action. Social Care in Actions is a charity with 30+ years' experience serving local communities in southern England. It is made up of several not-for-profit social enterprises providing a range of reliable, person-centred care, wellbeing, counselling, transport and related services.
What We Offer:
- 25 days' annual leave entitlement, (plus bank holidays)
- Paid day off on your birthday
- Access to Blue Light Card - discounts on high street stores and online in large national and local businesses
- Excellent refer a friend scheme
- Employer contributory pension scheme
