Customer Service Ambassador
2 weeks ago
**Make a Real Difference in Students' Lives**
We are seeking a motivated and customer-focused individual to join our site-based customer service team as a Customer Service Advisor.
In this role, you will be responsible for ensuring our students feel at home by providing a high level of service and support. Your duties will include showing prospective students and their families around our sites, managing parcels and post, logging maintenance requests, and ensuring our sites are fully health and safety compliant.
You will also be involved in organizing social events and handling customer complaints in a sensitive and professional manner. Your proactive approach to rent arrears will be key to resolving any issues quickly and efficiently.
We are looking for a positive team player who thrives in a fast-paced environment. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we want to hear from you.
**What We Offer**
At iQ Student Accommodation, we offer a range of benefits, including:
- 25 days annual leave (plus bank holidays)
- Day off on your birthday
- Discretionary bonus scheme
- Pension – matched up to 8%
- Life Assurance
- Season ticket loans
- Cycle to work scheme
- Gym discounts
- Discounts
Join our team and become part of a fun, supportive environment where you can carve out your future and build a career in a truly diverse and dynamic business.
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