Brand Ambassador: Driving Sales and Customer Experience
3 weeks ago
We are seeking an experienced Brand Ambassador to join our team at Tapestry. As a Brand Ambassador, you will be responsible for representing our brands and driving sales and service within a Department Store across all product lines. You will report to the Senior Regional Brand Ambassador and will provide feedback, be solution-focused, and ensure Tapestry values and business priorities are demonstrated on the shopfloor, ensuring customers have a seamless experience, however and whenever they choose to shop.
Key Responsibilities:
• Build and cultivate strong relationships with clients to drive brand awareness and increase customer retention.
• Implement and communicate business initiatives and act as a liaison between department store management teams and SRBA.
• Track and analyze store targets to ensure they are met and exceeded, compiling and presenting action plans to SRBA where necessary.
• Monitor in-store activity and present ideas to SRBA to identify new brand opportunities (activations, events, etc.)
Requirements:
• Minimum of 2 years retail experience
• Understanding of working within a department store
• Excellent communication, leadership, organizational, and analytical skills
• Strong knowledge of industry trends
• Self-motivated and the ability to strategize to help develop their business
• A strong and passionate team player with the ability to collaborate well with others
What We Offer:
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Learning & Development opportunities
• Internal mobility & career progression
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council
• Multi-brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman
• Health cash plan
• Eyecare vouchers
• Employee Assistance Program
• Life Assurance
• Employer Pension Contribution
• Mortgage Advisor
• Gym discount
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