Welcome Center Ambassador

3 weeks ago


Carlisle, Cumbria, United Kingdom Greencroft Communities Full time

Greencroft Communities is seeking a dedicated Part-time Receptionist to join our team.

This role requires strong interpersonal skills, effective communication, and attention to detail to provide exceptional customer service.

The ideal candidate will have prior experience working in long-term care or retirement communities, possess proficiency in Microsoft Office, and demonstrate a commitment to serving seniors and their families.

Main Responsibilities:
  1. Secure the Welcome Center by adhering to established protocols.
  2. Manage incoming calls, directing them to relevant personnel, and address visitor queries.
  3. Maintain accurate records and documentation.
  4. Efficiently distribute mail and packages to residents and departments.
  5. Update and manage key databases and systems.
  6. Collaborate with the Business Office Manager to process transactions, manage cash handling, and oversee postal supplies.
Vital Qualifications:
  1. Previous experience in long-term care or retirement settings is preferred.
  2. A deep commitment to prioritizing the needs of older adults is essential.
  3. Proficiency in Microsoft Office is required.
  4. Familiarity with general office equipment, internet services, and communication devices is necessary.
  5. Proven ability to handle cash, apply mathematical concepts, and ensure accuracy.
Working Hours:
  1. Saturdays: 10:00 AM - 4:00 PM
  2. Sundays: 10:00 AM - 2:00 PM

New shifts on Tuesdays and Thursdays will start during the upcoming spring season.



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