Front of House Ambassador

13 hours ago


Carlisle, Cumbria, United Kingdom Tesco Partners Full time
Career Opportunity

We are looking for a skilled Cafe Front of House Team Member to join our team, contributing to delivering exceptional customer experiences across all our cafes. This role involves maintaining a clean and safe environment, resolving customer complaints, and ensuring smooth daily operations.

Main Responsibilities:
  • Provide exceptional customer service, resolving complaints and escalating issues to the Café Manager when necessary.
  • Maintain food freshness by adhering to FIFO stock rotation practices.
  • Adhere to food safety and hygiene regulations, keeping accurate records up-to-date.
  • Ensure timely receipt and safe storage of deliveries.
  • Foster a culture of operational excellence by acknowledging and adhering to policies and procedures.
  • Clean and sanitize tables to maintain a clean café environment, promoting a positive experience for customers.
  • Ensure seamless execution of daily operations, guaranteeing all food products are available and presented correctly.
  • Familiarize yourself with our menu offerings and ensure accurate serving.
  • Prioritize planning and organizational skills to achieve optimal results.
What We Offer

Our benefits package includes:

  • Flexible working arrangements from day one.
  • Contribution to a retirement savings plan.
  • Leverage life Assurance coverage for added peace of mind.
  • Exclusive deals and discounts on everyday essentials, family treats, dining out, and utility bills.
  • Provided uniforms and supportive policies to help navigate life's moments.
  • Holiday entitlement starting at 28 days, including Bank Holidays.
About Us

We operate 316 cafes nationwide, prioritizing a consistent customer experience and exceptional service delivery. Our inclusive culture ensures everyone feels welcome and valued.

Estimated salary: £19,500 - £22,000 per annum.



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