Front of House Team Associate

1 month ago


Carlisle, Cumbria, United Kingdom Whitbread Full time
Front of House Team Member Role Overview

At Premier Inn, we are seeking a talented Front of House Team Member to join our team at Carlisle (M6,J44) Premier Inn. As the friendly face of our hotel, you will be responsible for delivering exceptional customer service to our guests. Your passion for hospitality and ability to work well under pressure will make you an excellent fit for this role.

Key Responsibilities:
  • Provide a warm welcome to our guests and ensure a smooth check-in experience.
  • Offer assistance with queries and concerns in a professional and courteous manner.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Prepare and serve food and beverages in our hotel restaurant and bar.

Premier Inn Benefits
  • Up to £11.79 per hour.
  • Permanent contract with guaranteed hours.
  • Training and support to help you succeed in your role.
  • Whitbread Benefits card offering discounts on Premier Inn rooms and meals.
  • Company pension and save as you earn scheme.

What You'll Need:
  • No experience necessary, but a passion for customer service and hospitality is essential.
  • Able to work a variety of shifts, including weekends and bank holidays.
  • Excellent communication and teamwork skills.


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