Beauty Counter Team Lead
7 days ago
About the Role:
We are seeking an experienced and passionate individual to lead our No7 counter team as a Senior Sales Floor Coordinator. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, motivating your team to achieve sales targets, and creating a vibrant and supportive working environment.
Key Responsibilities:
- Lead and motivate your team to achieve sales targets through coaching and sharing constructive feedback
- Build strong relationships with customers and colleagues
- Provide personalized consultations using the latest skincare, makeup, and beauty products
- Deliver sales targets by creating business plans and driving in-store promotions and No7 offers
- Complete our award-winning 12-month Skin School development program
- Create a welcoming and supportive working environment by nurturing relations with your store team, sharing knowledge and tips, and celebrating team success
- Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products to our customers
- Be an ambassador for the No7 brand across your store
About You:
- You have a passion for makeup, skincare, and the No7 brand
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to
- Outstanding customer service experience working with customers and ensuring each customer is welcomed and treated with empathy and understanding
- The ability to work with business plans, achieve sales targets, and review individual and team performance
- Enthusiasm for ongoing learning and development journey, expanding your skincare knowledge and service expertise
Benefits:
- Generous employee discount on our own brands and partner businesses
- Holiday entitlement that increases with length of service
- Discretionary annual bonus scheme
- Your own quarterly allocation of No7 products for you to try out at home and share insights with customers
- Become a certified skin expert with our CIBTAC certification
- Trained to become a No7 Macmillan Beauty Advisor to support patients experiencing the visible effects of cancer treatment
- Retirement Savings Plan
Estimated Salary: £35,000 - £45,000 per annum (dependent on experience)
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