Customer Service Coordinator

3 days ago


Crumlin, Caerphilly County Borough, United Kingdom FedEx Full time

About Us

FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe.

Job Description

This Operations Support Agent role is ideal for someone who enjoys working in a fast-paced environment and has strong communication and problem-solving skills.

Responsibilities

  • Ensure timely delivery of packages to customers.
  • Handle customer inquiries and resolve issues efficiently.
  • Work closely with the team to achieve delivery targets.

Requirements

  • Previous experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and meet deadlines.

Benefits

  • Competitive hourly rate of £13.42, with overtime rates applicable.
  • Ongoing training and development opportunities.
  • Opportunity to work with a global company with a diverse range of roles.


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