Duty Team Lead
2 weeks ago
About the Role:
Duty Manager at SSP Belfast International Airport. As a Duty Manager, you will play a key role in providing an exceptional customer experience and ensuring the smooth operation of our food and beverage services.
Responsibilities:
- Engage with customers and provide outstanding customer service.
- Manage the day-to-day operations of the restaurant, including staff supervision, inventory management, and customer service.
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
- Ensure compliance with airport security regulations and company policies.
What We Offer:
- Competitive Salary: £14.67 per hour.
- Free Meal: while on shifts.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
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