Customer Service Team Lead
1 day ago
Hotel Reception Supervisor Job Summary:
We are seeking a highly motivated and experienced hotel reception supervisor to join our team at a 4* hotel near Farnham. As hotel supervisor, you will be responsible for overseeing the daily running of the front desk and supervising the reception team.
Key Responsibilities:
- Provide exceptional customer service to all guests, ensuring they receive a warm welcome
- Oversee the daily running of the front desk, managing operations efficiently and effectively
- Supervise and train the reception team to provide excellent customer service
Requirements:
- Experience as a hotel reception supervisor or similar role
- Excellent communication and interpersonal skills
- Able to work well under pressure and make sound decisions quickly
Salary: £28,000 - £35,000 per annum
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