Food Service Operations Manager

2 days ago


Richmond, Greater London, United Kingdom Chartwells Full time
Job Summary
Culinary professionals seeking a challenging role as a Catering Supervisor will find our position at Chartwells exciting. As part of our team, you will oversee food service operations, manage culinary and service teams, and ensure exceptional customer experiences.

About the Role
We are seeking an experienced Catering Supervisor to lead our catering and service operations on a full-time basis, working 40 hours per week. This role offers a competitive salary of £35,000 - £40,000 per annum, depending on experience.

Key Responsibilities:
  • Prepare delicious food to the highest standards.
  • Supervise culinary and catering teams to maintain impeccable food and customer service.
  • Communicate with line managers to monitor KPIs and targets.
  • Represent Compass Group UK&I and maintain a positive brand image.
  • Liaise between customers and culinary and service teams to exceed expectations.
  • Support and train teams, leading from the front to ensure excellence in every role.
  • Implement and review Health & Safety standards for compliance across all teams.

Requirements:
  • Passionate about great-tasting food and exceptional customer service.
  • Minimum of two years of catering experience.
  • Experience managing teams in a similar role.
  • Basic Food Hygiene certificate.
  • Excellent communication and organisational skills.
  • Ambitious and motivated individual always looking to upskill.

Why Work with Us?
We value diversity and want our colleagues to feel valued, empowered, and able to thrive. Our benefits include great operational training, life assurance, personal development opportunities, wellbeing strategy, regular social events, holiday purchase scheme, and access to high street discount vouchers.

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