Strategic Account Manager

20 hours ago

London, Greater London, United Kingdom ISL Talent Full time
Job Title: Strategic Account Manager

About the Role:

We are seeking a highly skilled Strategic Account Manager to join our team at ISL Talent. As a key member of our customer success function, you will be responsible for managing a portfolio of enterprise customers, driving business value from onboarding through to renewal.

Key Responsibilities:

  • Account Management: Hands-on management of a portfolio of enterprise customers, with a focus on driving business value from onboarding through to renewal.
  • Solutioning & Problem Solving: Troubleshoot issues, guide & train customers to optimise use of HR technology, identify process improvements and product requirements.
  • Managing Customer Health: Proactively monitor customer health, identify and mitigate potential risks to customer success and retention.
  • Building Strategic Relationships: Build trusted relationships with decision makers, influencers and users, sharing market insights and building customer advocacy.
  • Strategy & Growth: Develop and execute strategic account plans, identify opportunities for growth and expansion aligned to business growth targets.
  • Continuous Improvement: Support projects and contribute to helping to build our customer success function with a focus on scalability and continuous improvement.

Requirements:

  • Strategic Account Management: Proven track record in building and maintaining strategic relationships with enterprise customers in a B2B SaaS environment.
  • HR Domain Expertise: Hands-on knowledge of HR domains such as Compensation & Reward, Organisational Development, Learning & Development and Recruitment.
  • Tech Savvy: An interest in how HR technology and machine learning can support HR processes, together with experience of using various Enterprise HR technologies.
  • Great Problem Solving Skills: The ability to understand complex problems and translate customer needs into actionable strategies.
  • Excellent Relationship Management Skills: Ability to engage with senior stakeholders and decision makers and foster deep, trusting relationships.
  • Excellent Communication Skills: Comfortable delivering presentations and writing communications to senior leaders.

About Us:

At ISL Talent, we are a dynamic and growing company that values innovation, collaboration and customer success. We are looking for a talented Strategic Account Manager to join our team and contribute to our mission of delivering exceptional customer experiences.

  • Strategic Account Director Member Engagement

    4 days ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Strategic Account Director Member EngagementAt MSL McKesson Strategic Services Limited, we are seeking a highly skilled and experienced Strategic Account Director to join our team. As a key member of our organization, you will play a critical role in developing and executing strategies to drive growth and profitability for our clients in the...

  • Strategic Account Director Member Engagement

    4 days ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Strategic Account Director Member EngagementAt MSL McKesson Strategic Services Limited, we are seeking a highly skilled and experienced Strategic Account Director to join our team. As a key member of our organization, you will play a critical role in developing and executing strategies to drive growth and profitability for our clients in the...

  • Strategic Financial Leader

    2 weeks ago

    London, Greater London, United Kingdom Strategic Blue Full time

    Job Description**About Strategic Blue**Strategic Blue is a leading provider of cloud procurement, cost management, and optimisation services. Founded in 2010, we specialise in helping commercial and public sector organisations achieve their financial goals through effective cloud financial operations.Job SummaryWe are seeking an experienced Financial...

  • Strategic Account Director Member Engagement

    22 hours ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Strategic Account Director Member EngagementAt MSL McKesson Strategic Services Limited, we are seeking a highly skilled and experienced Strategic Account Director to join our team. As a key member of our organization, you will play a critical role in developing and executing strategies to drive business growth and improve customer satisfaction.Job...

  • Strategic Account Director Member Engagement

    19 hours ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Strategic Account Director Member EngagementAt MSL McKesson Strategic Services Limited, we are seeking a highly skilled and experienced Strategic Account Director to join our team. As a key member of our organization, you will play a critical role in developing and executing strategies to drive business growth and improve customer satisfaction.Job...

  • Strategic Account Director Member Engagement

    1 week ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title:Strategic Account Director Member EngagementJob Summary:ClarusONE Sourcing Services, LLP, is a joint venture between Walmart and McKesson, two of the top 10 biggest corporations in the USA. Our mission is to enable access to affordable medicines, which we have successfully been doing since our inception in 2016. We are seeking a highly skilled...

  • Strategic Account Director Member Engagement

    1 week ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title:Strategic Account Director Member EngagementJob Summary:ClarusONE Sourcing Services, LLP, is a joint venture between Walmart and McKesson, two of the top 10 biggest corporations in the USA. Our mission is to enable access to affordable medicines, which we have successfully been doing since our inception in 2016. We are seeking a highly skilled...

  • Strategic Account Director

    3 weeks ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    About the RoleMSL McKesson Strategic Services Limited is seeking a highly skilled and experienced Strategic Account Director - Member Engagement to join our team. As a key member of our organization, you will play a critical role in driving business growth and delivering exceptional results for our clients.Key ResponsibilitiesLead and develop a team of...

  • Client Engagement Analyst, Strategic Accounts

    1 month ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Strategic Account Analyst, Member EngagementCompany: MSL McKesson Strategic Services LimitedLocation: RemoteLevel: P3Job Purpose:As a Strategic Account Analyst, you will be instrumental in delivering insights and guidance to the sourcing teams at MSL McKesson. Your primary objective will be to enhance the value provided to key clients by...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom OBSS Full time

    About the RoleWe are seeking a seasoned and strategic professional to assume a high-level management position as Client Account Lead - Retail within our organization.This is a new and strategic position aimed at establishing trusted strategic partner relationships within key accounts spanning various industries.Key ResponsibilitiesDrive Profitable Sales...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom OBSS Full time

    About the RoleWe are seeking a seasoned and strategic professional to assume a high-level management position as Client Account Lead - Retail within our organization.This is a new and strategic position aimed at establishing trusted strategic partner relationships within key accounts spanning various industries.Key ResponsibilitiesDrive Profitable Sales...

  • Strategic Account Director

    2 weeks ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Account Director to join our team at MSL McKesson Strategic Services Limited. As a key member of our organization, you will play a critical role in developing and executing strategies to drive business growth and improve member engagement.Key ResponsibilitiesLead and develop a team of...

  • Strategic Account Director

    2 weeks ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Account Director to join our team at MSL McKesson Strategic Services Limited. As a key member of our organization, you will play a critical role in developing and executing strategies to drive business growth and improve member engagement.Key ResponsibilitiesLead and develop a team of...

  • Strategic Account Manager

    1 week ago

    London, Greater London, United Kingdom JCDecaux UK Full time

    Unlock Your Potential as a Strategic Account ManagerWe are seeking a highly motivated and experienced Strategic Account Manager to join our Customer Success team at JCDecaux UK. As a key member of our team, you will be responsible for managing and developing Data projects within the Data Department and building strong relationships with our global strategic...

  • Strategic Account Manager

    1 week ago

    London, Greater London, United Kingdom JCDecaux UK Full time

    Unlock Your Potential as a Strategic Account ManagerWe are seeking a highly motivated and experienced Strategic Account Manager to join our Customer Success team at JCDecaux UK. As a key member of our team, you will be responsible for managing and developing Data projects within the Data Department and building strong relationships with our global strategic...

  • Key Account Manager

    5 days ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Key Account ManagerMSL McKesson Strategic Services Limited is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for developing and maintaining strategic relationships with our key customers, including Optum.Key Responsibilities:Develop and execute account plans to meet customer needs...

  • Key Account Manager

    5 days ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    Job Title: Key Account ManagerMSL McKesson Strategic Services Limited is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for developing and maintaining strategic relationships with our key customers, including Optum.Key Responsibilities:Develop and execute account plans to meet customer needs...

  • Strategic Account Manager

    1 week ago

    London, Greater London, United Kingdom JCDecaux UK Full time

    Unlock Your Potential as a Strategic Account ManagerWe are seeking a highly motivated and experienced Strategic Account Manager to join our Customer Success team at JCDecaux UK. As a key member of our team, you will be responsible for managing and developing Data projects within the Data Department and building strong relationships with our global strategic...

  • Strategic Account Manager

    1 week ago

    London, Greater London, United Kingdom JCDecaux UK Full time

    Unlock Your Potential as a Strategic Account ManagerWe are seeking a highly motivated and experienced Strategic Account Manager to join our Customer Success team at JCDecaux UK. As a key member of our team, you will be responsible for managing and developing Data projects within the Data Department and building strong relationships with our global strategic...

  • Strategic Account Manager

    1 month ago

    London, Greater London, United Kingdom Made Tech Full time

    OverviewCompensation: £65,000 - £110,000 (based on client/portfolio scale) plus performance incentivesPosition Title: Strategic Account ManagerWork Arrangement: Hybrid model availableAbout Made TechMade Tech is dedicated to leveraging user-focused technology to enhance societal outcomes. The organization is committed to the design, development, and...