Console Support Specialist
1 week ago
Gunzilla Games is a leading independent AAA video game developer and publisher, known for its innovative approach to game development. We are currently seeking a skilled Console Support Specialist to join our team.
Job DescriptionThe ideal candidate will have excellent communication skills, a strong understanding of console environments, and the ability to work independently. As a Console Support Specialist, you will be responsible for assisting console players with inquiries and issues, developing console-friendly support policies and workflows, and monitoring and reporting on common console issues and trends.
Key Responsibilities- Assist console players with inquiries and issues via chat-based clients, social media, and email.
- Investigate and follow up on inquiries/issues and respond/resolve as efficiently as possible.
- Help develop console-friendly support policies and workflows.
- Monitor and report on common console issues and trends, providing feedback to improve the overall customer experience.
- 1-2 years of experience in Console Support, preferably in the games industry.
- Excellent communication skills, with the ability to communicate effectively and professionally with players, team members, and other stakeholders.
- Strong knowledge of PS5 and XBOX environment.
- Proficiency with Microsoft Office, or equivalent tools.
- Unlimited Paid Vacation
- Paid Sick Leave
- Flexible Working
- Work from Home
- Health Insurance
- Bonuses
- English / German Courses
- Public Transportation
- Relocation & Accommodation Support
- Office Perks & Gym Membership
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Console Support Specialist
2 months ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob Title: Console Support SpecialistWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring their experience is seamless and enjoyable.Key Responsibilities:Assist console players with...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob Title: Console Support SpecialistWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring their gaming experience is seamless and enjoyable.Key Responsibilities:Assist console players...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob Title: Console Support SpecialistWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring their experience is seamless and enjoyable.Key Responsibilities:Assist console players with...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob Title: Console Support SpecialistWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring their experience is seamless and enjoyable.Key Responsibilities:Assist console players with...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob Title: Console Support SpecialistWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring their gaming experience is seamless and enjoyable.Key Responsibilities:Assist console players...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeAbout the RoleWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, addressing their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch support to...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeAbout the RoleWe are seeking a highly organized and customer-focused Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, addressing their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch support to...
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Console Support Specialist
2 weeks ago
London, Greater London, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob SummaryWe are seeking a skilled Console Support Specialist to join our team at Gunzilla Games. As a key member of our support team, you will be responsible for providing exceptional customer service to our console players, resolving complex issues, and shaping our console support policies and workflows.Key ResponsibilitiesAssist console players with...
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Console Support Specialist
2 weeks ago
London, Greater London, United Kingdom Gunzilla Games Full timeConsole Support SpecialistGunzilla Games is seeking a skilled Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our console players, ensuring they have an exceptional gaming experience.Assist console players with inquiries and issues via chat, email, and social...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeConsole Support SpecialistGunzilla Games is seeking a skilled Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our console players, ensuring their gaming experience is seamless and enjoyable.Key Responsibilities:Assist console players with inquiries and...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeConsole Support SpecialistGunzilla Games is seeking a skilled Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our console players, ensuring their gaming experience is seamless and enjoyable.Key Responsibilities:Assist console players with inquiries and...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeConsole Support SpecialistGunzilla Games is seeking a skilled Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring they have a seamless and enjoyable experience with our games.Key Responsibilities:Assist console players with inquiries and...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeConsole Support SpecialistGunzilla Games is seeking a skilled Console Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our console players, ensuring they have a seamless and enjoyable experience with our games.Key Responsibilities:Assist console players with inquiries and...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeAbout Gunzilla GamesGunzilla Games is a leading independent AAA video game developer and publisher, founded in 2020. Our mission is to create immersive gaming experiences that push the boundaries of innovation and quality. We're passionate about building a diverse and inclusive team that shares our vision.About the RoleWe're seeking a highly organized and...
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Console Support Specialist
4 weeks ago
London, Greater London, United Kingdom Gunzilla Games Full timeAbout Gunzilla GamesGunzilla Games is a leading independent AAA video game developer and publisher, founded in 2020. Our mission is to create immersive gaming experiences that push the boundaries of innovation and technology. We're passionate about building a diverse and inclusive team that shares our vision.About the RoleWe're seeking a highly organized and...
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Console Support Specialist
4 weeks ago
London, Greater London, United Kingdom Gunzilla Games Full timeAbout Gunzilla GamesGunzilla Games is a leading independent AAA video game developer and publisher, founded in 2020. Our mission is to create immersive gaming experiences that push the boundaries of innovation and technology. We're passionate about building a diverse and inclusive team that shares our vision.About the RoleWe're seeking a highly organized and...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeAbout Gunzilla GamesGunzilla Games is a leading independent AAA video game developer and publisher, founded in 2020. Our mission is to create immersive gaming experiences that push the boundaries of innovation and technology. We're passionate about building a diverse and inclusive team that shares our vision.About the RoleWe're seeking a highly organized and...
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Console Support Specialist
1 month ago
London, Greater London, United Kingdom Gunzilla Games Full timeAbout Gunzilla GamesGunzilla Games is a leading independent AAA video game developer and publisher, founded in 2020. Our mission is to create immersive gaming experiences that push the boundaries of innovation and quality. We're passionate about building a diverse and inclusive team that shares our vision.About the RoleWe're seeking a highly organized and...
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Console Support Specialist
4 weeks ago
London, Greater London, United Kingdom Gunzilla Games Full timeAbout Gunzilla GamesGunzilla Games is a leading independent AAA video game developer and publisher, founded in 2020. Our mission is to create immersive gaming experiences that push the boundaries of innovation and technology. We're passionate about building a diverse and inclusive team that shares our vision.About the RoleWe're seeking a highly organized and...