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Client Services Liaison

2 months ago

Aylesbury, Buckinghamshire, United Kingdom THE KENNEL CLUB LIMITED Full time

We are seeking a highly skilled Client Services Advisor to join our team at THE KENNEL CLUB LIMITED.

About the Role:

Your primary responsibility will be to ensure that our customers receive exceptional service and support, providing them with the information they need to make informed decisions.

Key Responsibilities:

  • Deliver a broad range of products and services, including sales promotion, to meet customer needs.
  • Provide support and guidance to customers, ensuring they feel valued and supported throughout their journey.
  • Work collaboratively with internal teams to resolve customer queries and issues.
  • Develop and maintain strong relationships with customers, identifying opportunities to improve their experience.

Requirements:

  • Proven experience in delivering exceptional customer service and support.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Knowledge of sales promotion and customer service principles.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.