Customer and Trading Operations Manager

4 weeks ago


Canterbury, Kent, United Kingdom Sainsbury's Full time
About the Role

We are seeking an experienced and skilled Customer and Trading Manager to join our team. As a key member of our retail management team, you will be responsible for leading the overnight team and ensuring the smooth operation of our store during night shifts.

Key Responsibilities
  • Lead the overnight team and ensure the store is ready for the working day
  • Manage resources effectively and ensure customers are delighted
  • Develop and implement operational plans to improve store performance
  • Collaborate with other managers to plan shift patterns and activities
  • Conduct thorough handovers to the next Manager at the end of each shift
What We Offer
  • A competitive salary dependent on experience and store size
  • A night shift premium of up to £4,500 annually for eligible employees
  • A 4-night week for full-time night shift managers
  • A discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat
  • Free food and hot drinks for colleagues in all stores
  • Generous holiday entitlement, maternity, and paternity leave
  • A pension scheme with employer matching contributions
  • A Sainsbury's share scheme
  • Wellbeing support, including emotional support, counselling, and financial advice
  • Colleague networks to help you develop your skills and potential
  • A Cycle to Work scheme
  • Special offers on gym memberships, restaurants, holidays, and more
How to Develop

When joining us, you will receive a clear induction and orientation, as well as a training plan tailored to your needs. Our managers will support and coach you to deliver great performance and help you develop your skills.

We offer plenty of opportunities for you to stretch and develop your skills, so let us know when you're ready to take on more. As part of the Sainsbury's family, you'll never be short of options.



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