Payroll Expert
3 days ago
We are seeking a highly skilled and experienced Payroll Expert to join our team as a Strategic Client Support Specialist. This is an exciting opportunity for a motivated individual to work closely with clients, ensuring their payrolls are fulfilled timely, accurately, and securely.
The ideal candidate will have a proven track record of building positive customer relationships and providing exceptional service delivery. They will be responsible for managing a strategic group of clients, assisting them with payroll and systems queries, and providing coaching and mentoring to internal stakeholders.
As a Senior Payroll Operations Manager, you will play a key role in driving business growth by identifying opportunities to improve processes and provide a seamless client experience. You will be working closely with the Implementation team to proactively manage customer onboarding and ensure that all clients receive excellent support throughout their journey.
To succeed in this role, you will need to have a strong understanding of payroll trends, product enhancements, industry developments, and HR legislation. You will also need to be highly organized, methodical in your approach, and able to communicate effectively with both clients and internal stakeholders.
Key Responsibilities:
- Manage a strategic group of clients, ensuring their payrolls are fulfilled timely, accurately, and securely.
- Build close working relationships with clients and internal stakeholders.
- Provide coaching and mentoring to internal stakeholders.
- Identify opportunities to improve processes and drive business growth.
What We Offer:
- A competitive base salary of £45,000 - £60,000 per annum.
- A comprehensive benefits package, including 25 days annual leave, private medical insurance, life assurance, and enhanced pension.
- Ongoing learning and development opportunities.
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