Customer Engagement Manager
2 days ago
At Meet, we are seeking a highly skilled Customer Engagement Manager to lead our medical communications projects. This is an exciting opportunity for an excellent communicator who will be responsible for delivering client projects and identifying opportunities for new business.
As a Customer Engagement Manager, you will be working closely with our scientific team to conduct speaker briefings and slide deck submission through to approval submission, understanding reviewers' comments and seeing through to approval. You will also work with clients to ensure the optimum HCP targets are reached for their programme and manage speakers/KOLs across a variety of scientific areas.
We estimate the salary for this position to be around £50,000-£60,000 per annum, depending on experience. If you have previous project/account management experience and are able to understand pharma product direction and HCP learning needs, please apply.
The ideal candidate will have medical communications agency experience or pharmaceutical company experience, as well as a good understanding of project financials, tracking and reconciliation. Additionally, they should be able to work from Veeva PromoMats or other pharma approval systems and understand pharma compliance and medical communications projects.
Required Skills and Qualifications:- Previous project/account management experience
- Medical communications agency experience or pharmaceutical company experience
- Ability to understand pharma product direction and HCP learning needs
- Ability to work from Veeva PromoMats or other pharma approval systems
- Understanding of pharma compliance and medical communications projects
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