Customer Service Director

11 hours ago


Bolton, Bolton, United Kingdom WeRecruit Auto Ltd Full time

WeRecruit Auto Ltd is seeking a seasoned Aftersales Manager to oversee our team in Bolton.

About the Job
  • Oversee a team of approximately 26 staff members across various departments.
  • Develop and implement strategies to enhance customer satisfaction and improve efficiency.
  • Collaborate with colleagues to resolve customer complaints and internal service issues.
Key Responsibilities
  1. Manage the Service Desk.
  2. Resolve customer complaints and internal service issues.
  3. Staff management including appraisals.
  4. Generate and present progress reports to senior leaders.
What We Offer
  • An estimated salary of £51,000 based on title, job description, and location.
  • A comprehensive benefits package, including:
  • Employee Car Scheme (car lease + insurance from £80/month).
  • Private Medical Care (Vitality).
  • Annual Health Checks and free flu jabs.
  • Private Dental Care (Denplan, £0 excess).
  • Pension with enhanced employer contribution.
  • Income Protection & life Assurance.
  • Critical Illness Protection.
  • 25 days Annual Leave + Bank Holidays.
  • Wellness benefits, including cycle to work scheme and employee assistance programme.


  • Bolton, Bolton, United Kingdom Kia Europe Full time

    Role OverviewWe are seeking an experienced Customer Service Director to join our team at Kia Europe.Company OverviewKia Europe is a leading automotive brand offering one of the industry's largest range of models across multiple vehicle segments. Our commitment to quality and customer satisfaction has made us the fifth most popular UK car brand in 2023.We are...


  • Bolton, Bolton, United Kingdom Kia Full time

    We're looking for a talented individual to take on the role of Customer Experience Director at Bolton Kia. As a key member of our team, you'll be responsible for managing a service team of 26 and driving business growth through exceptional customer experiences. This is an exciting opportunity to join our team and contribute to our success as Europe's No.1...


  • Bolton, Bolton, United Kingdom 1st Executive Ltd Full time

    Outsourcing Services Director JobWe are seeking an experienced Outsourcing Services Director to join our team at 1st Executive Ltd.The successful candidate will be responsible for managing a business critical BPO supplier, ensuring contractual obligations and Procurement policy requirements are met.A salary of up to £75,000 + Car Allowance + Excellent...


  • Bolton, Bolton, United Kingdom WeRecruit Auto Ltd Full time

    WeRecruit Auto Ltd is recruiting a Sales and Service Director to manage our operations in Bolton, Greater Manchester. The annual salary for this position is £38,000 + bonus. Key job responsibilities include managing a team of approximately 26, leading the Service Desk, coaching and supervising the Aftersales team, resolving customer complaints, and...


  • Bolton, Bolton, United Kingdom LHH Full time

    LHH is delighted to collaborate with a leading accountancy firm in Bolton to fill the role of Financial Services Director. This position provides an exciting opportunity for senior auditors and assistant managers to expand their expertise and contribute to the company's growth.


  • Bolton, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

    Company OverviewNorth West Ambulance Service NHS Trust is a leading provider of emergency medical services, offering 24/7 care to patients in need. Our highly skilled staff deliver life-saving treatments and transport individuals to hospitals or places of care.About the RoleWe are seeking a Product Strategy Director to join our Innovation and Delivery team....


  • Bolton, Bolton, United Kingdom Brook Street Full time

    Job OverviewBrook Street Social Care is proud to partner with a leading children’s residential service in the North West. We are currently recruiting for a Children’s Service Director to oversee the daily operations of our new 2-bedroom children’s home in Bolton.


  • Bolton, Bolton, United Kingdom Bolton at Home Limited Full time

    School Food Service DirectorBolton St Catherine's Academy is seeking an experienced School Food Service Director to lead our catering operations.About the Role:To develop and implement a comprehensive catering strategy that aligns with our academy's values and priorities.To manage a team of catering staff, ensuring they have the necessary skills and support...


  • Bolton, Bolton, United Kingdom North Thames Genomics Laboratory Hub Full time

    The Director of Clinical Services will be responsible for leading the clinical development of the service in line with national guidelines and developments in the evidence base. This includes managing, coaching, leading, and developing staff on a day-to-day basis, empowering them to achieve results within a measurable and structured approach.About the...


  • Bolton, Bolton, United Kingdom SPAMEDICA LTD Full time

    **Company Overview**At SpaMedica, we strive to deliver exceptional patient care and our Hospital Services team plays a crucial role in achieving this goal.We are seeking an experienced Contact Centre Manager to join our Bolton-based Hospital Services team, responsible for driving the success of our outbound/inbound calling operations.


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bolton, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries in a timely and professional manner.Offer accurate product and service information, addressing...


  • Bolton, Bolton, United Kingdom Forrest Recruitment Full time

    Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at Forrest Recruitment. In this role, you will be responsible for resolving customer complaints and providing exceptional service to our clients.About the RoleAs a Complaints Handler, you will be working closely with our customer service team to ensure that all customer...


  • Bolton, Bolton, United Kingdom Skipton Building Society Full time

    Company Overview: Skipton Building Society is a leading provider of financial services, committed to helping people achieve their goals. We are seeking a highly skilled Customer Service Consultant to join our team in Bolton.Salary: £22,379 Pro Rata per annum.Job Description: As a Customer Service Consultant, you will be the first point of contact for...


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Bolton.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are looking for a Customer Service Representative to join our vibrant team. As a key member of our team, you will provide exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to...


  • Bolton, Bolton, United Kingdom Skipton Building Society Full time

    Key Role Highlights:We are seeking an exceptional Customer Service Representative to join our team at Skipton Building Society. As a key member of our customer-facing team, you will provide unparalleled support and service to our customers, helping them to achieve their financial goals.Key Responsibilities:Engage with customers to understand their needs and...


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Bolton, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Bolton, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Bolton, Bolton, United Kingdom NEXT Full time

    About Us:At NEXT, we're passionate about delivering exceptional customer experiences.We're looking for a Customer Service Specialist to join our team and help us achieve this goal.Job DescriptionWorking Hours:As a Customer Service Specialist, you'll work in a fast-paced environment, processing stock quickly and efficiently to ensure it's beautifully...


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bolton, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...