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Service Advisor
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.
Your Key Responsibilities
- Provide outstanding customer service and support, ensuring that customers are informed and consulted throughout the vehicle servicing process.
- Liaise with technicians and workshop control to ensure vehicles are ready on time and meet customer expectations.
- Offer expert advice on our products and services, helping customers make informed decisions.
- Work collaboratively with the team to achieve exceptional customer satisfaction and loyalty.
About You
We welcome applications from individuals with a passion for delivering exceptional customer service and a willingness to learn and progress. As a Service Advisor, you will have the opportunity to develop your skills and knowledge through our dedicated in-house Learning & Development team and manufacturer courses.
What We Offer
- Enhanced holiday entitlement and industry-leading maternity, paternity, and adoption pay.
- Opportunities for career development and recognition of long service.
- A comprehensive benefits package, including discounted car schemes, high street discounts, and cycle-to-work schemes.
Our Values
We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds. At Sytner, we value and respect every individual's unique contribution and support our colleagues to thrive and achieve their full potential.
