Service Advisor
1 week ago
About the Role
We are seeking a highly motivated Service Advisor to provide exceptional customer care and be the vital link between our customers and the workshop at Sytner BMW Newport.
As a Service Advisor, you will inform and consult on vehicle servicing, keeping the customer up to date at every stage while answering any questions or queries they may have.
You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time.
Additionally, you will have the ability to give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first, and you will take the time to talk to people, build a genuine rapport, and identify exactly what our customers want and need.
Sytner Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we provide our customers with the highest possible levels of service.
About You
We want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.
Ideally, you will have excellent organisational and administrative skills along with good attention to detail.
A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.
Working knowledge of Kerridge would be advantageous, but not essential.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.
- Enhanced Holiday Entitlement – days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
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Newport, Newport, United Kingdom Sytner Group Full time{"title": "Service Advisor Role Overview", "content": "About the Service Advisor RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive...
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Service Advisor
4 weeks ago
Newport, Newport, United Kingdom Sytner Group Full time{"title": "Service Advisor Role Overview", "content": "About the Service Advisor RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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4 weeks ago
Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your Key ResponsibilitiesProvide outstanding customer service and...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your Key ResponsibilitiesProvide outstanding customer service and...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your Key ResponsibilitiesProvide outstanding customer service and...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience.About YouWe are looking for individuals who are passionate about delivering...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport.As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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Newport, Newport, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport.As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
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